why us

Our Strategic Location

Our geographical location provides the following advantages:

  • Allows us to provide Nearshore services to Europe with None – to – Few hours difference with Europe
  • Allows us to reduce the time zone difference from North America, Asia and Australia by HALF comparing to other BPO region like Philippines and India
  • Allow us to provide 24h services
  • Cameroon is an Eldorado of high skilled resources with 68% of young population having at least a bachelor’s Degree
  • Multiculturalism: Cameroon is at the crossroad of communities, cultures and religions which allow us to strategically address our global customer needs

Our Winning Team

We are delighted with:

  • 83% of our team member have at least a Bachelor’s Degree
  • 71% of our team member have at least 2 years of BPO and Call Center experience
  • 8% is our turnover rate
  • Mastery of English and French
  • Our Diversity, which allows us to understand our customer need and ensure their satisfaction

Our Innovative Technologies

We use cutting edge solutions that are based on

  • Artificial Intelligence (AI)
  • Robot Process Automation (RPA)
  • Machine Learning (ML) and Predictive Analytics
  • Big Data Analytics

Our Cost-Effective Strategy

Reducing our customer’s cost while providing high quality services is our “Mantra”.

  • We are 20% cheaper than Philippines and India
  • We are 30% cheaper than Maghreb countries – morocco, Tunisia and Egypt
  • We offer cutting edge technology to our customer at highly competitive price