Our Strategic Location
Our geographical location provides the following advantages:
- Allows us to provide Nearshore services to Europe with None – to – Few hours difference with Europe
- Allows us to reduce the time zone difference from North America, Asia and Australia by HALF comparing to other BPO region like Philippines and India
- Allow us to provide 24h services
- Cameroon is an Eldorado of high skilled resources with 68% of young population having at least a bachelor’s Degree
- Multiculturalism: Cameroon is at the crossroad of communities, cultures and religions which allow us to strategically address our global customer needs
Our Winning Team
We are delighted with:
- 83% of our team member have at least a Bachelor’s Degree
- 71% of our team member have at least 2 years of BPO and Call Center experience
- 8% is our turnover rate
- Mastery of English and French
- Our Diversity, which allows us to understand our customer need and ensure their satisfaction
Our Innovative Technologies
We use cutting edge solutions that are based on
- Artificial Intelligence (AI)
- Robot Process Automation (RPA)
- Machine Learning (ML) and Predictive Analytics
- Big Data Analytics
Our Cost-Effective Strategy
Reducing our customer’s cost while providing high quality services is our “Mantra”.
- We are 20% cheaper than Philippines and India
- We are 30% cheaper than Maghreb countries – morocco, Tunisia and Egypt
- We offer cutting edge technology to our customer at highly competitive price